Privacy Policy

Privacy Policy

1. Interpretation & Definitions

Interpretation

The words where the initial letter is capitalized have meanings defined under the following conditions. These definitions shall apply regardless of whether they appear in singular or plural.

Definitions

  • Account – A unique account created for you to access our Service or parts of our Service.

  • Company – Refers to Abir Al-Madinah Tours, operating from:

    • Shop No. 03, Abida Manzil, Daulat Nagar, Near MS College, Kausa, Mumbra, Thane - 400612

    • Office No. 56, 4th Floor, Bismillah Bldg, Opposite Suvidha Showroom, Dadar (W), Mumbai - 400028

  • Cookies – Small files placed on your device (computer, mobile, or tablet) to store details of your browsing history and enhance your user experience.

  • Country – Refers to India.

  • Device – Any device that can access the Service, such as a computer, mobile phone, or tablet.

  • Personal Data – Any information that relates to an identified or identifiable individual.

  • Service – Refers to the website www.abiralmadinahtours.com and related services offered by the Company.

  • Service Provider – Refers to any natural or legal person who processes data on behalf of the Company.

  • Usage Data – Data collected automatically, generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).

  • You – Refers to the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.


2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal Data may include, but is not limited to:

  • Full Name: Adnan Sayyed (Owner & Operational Head)

  • Email address: abiralmadinahtours@gmail.com

  • Phone numbers: +91 85918 82553 / +91 83569 61797

  • Address, City, State, ZIP/Postal Code

  • Passport details for Umrah and travel bookings

  • Payment information for booking and confirmation

  • Your communication and marketing preferences

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include:

  • Your Device's Internet Protocol address (e.g., IP address)

  • Browser type and version

  • The pages of our Service that you visit, the time and date of your visit, and other diagnostic data

  • Duration of time spent on pages


3. How We Use Your Data

We may use the collected data for various purposes:

  • To provide and maintain our Service

  • To manage your account and process bookings

  • To communicate with you regarding updates or offers

  • To provide customer support

  • To analyze usage for improving the website and services

  • To ensure security and detect fraud


4. Sharing Your Data

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: We may share your data with third-party vendors who help us operate the website and deliver services.

  • To Comply with Legal Obligations: We may disclose your data if required by law or in response to valid requests by public authorities.


5. Cookies & Tracking Technologies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are used to enhance your experience by:

  • Remembering your login credentials

  • Keeping track of your preferences

  • Analyzing website traffic to improve performance

You can instruct your browser to refuse all Cookies or indicate when a Cookie is being sent. However, if you do not accept Cookies, some parts of our Service may not function properly.


6. Data Security

We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.


7. Your Privacy Rights

You have the right to:

  • Access, update, or delete the information we have on you.

  • Opt-out of receiving promotional communications.

  • Withdraw consent at any time where we rely on your consent to process your personal information.

To exercise your privacy rights, please contact us at:
📧 Email: abiralmadinahtours@gmail.com
📞 Phone: +91 85918 82553 / +91 83569 61797


8. Third-Party Links

Our Service may contain links to other websites. We are not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policies of any linked sites you visit.


9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on this page.

Effective Date: March 18, 2025

For questions or concerns regarding this Privacy Policy, please contact us at:

📧 abiralmadinahtours@gmail.com
📞 +91 85918 82553 / +91 83569 61797